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Job Title: Volunteer Supervisor

Posted by East Texas CASA

Type: Full-Time
Pay info: TBD
Location: 1121 Judson Road, Suite 184 Longview Texas

TITLE:   CASA Volunteer Supervisor
REPORTS TO:  Program Director/Executive Director
STATUS:  Exempt Full Time    HOURS:  40 hours per week
APPLICATION CLOSING DATE:   5:00 p.m. on May 17, 2022
Organizational Mission:
East Texas CASA is a non-profit organization which provides trained, court-appointed volunteers to serve as advocates for the best interests of abused and neglected children in Gregg, Upshur and Rusk Counties.  East Texas CASA also provides the Getting Together Safely program, which facilitates supervised non-custodial parent visits in a safe environment when the Court has ordered supervised visitation.

This position supervises CASA volunteers during the entire case (from assignment through closing of the case). 
● Requires in-depth understanding of a comprehensive field of knowledge in a field of social service, social work or a related field required. Bachelor’s Degree in related field preferred or minimum 2 years prior casework experience in lieu of degree
● Knowledge of community resources and counseling/social work practices with high risk populations.
● Experience working with persons in crisis.
● Excellent documentation and computer skills.
● Excellent written and verbal communication skills, ability to establish rapport.
● Ability to motivate others towards achieving goals.
● Ability to work independently with a  strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries.
● A strong sense of and respect for confidentiality involving both clients and fellow employees.
● Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.
● Ability to legally operate a motor vehicle and provide own transportation.
● Requires ability to drive personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance. Must be age 21 or older to drive on behalf of CASA.
● Requires ability to work nights and weekends to meet business needs.
● Requires the ability to travel as required using various modes of transportation. Requires the ability to provide personal transportation on an as needed basis to perform job functions in the community.
● Requires sufficient good health to properly discharge duties. 
● Requires local, state, and national background checks in compliance with National & Texas CASA standards.

● Provide supervision and support of volunteers throughout the course of each case.
● Set up individual volunteer and office case files as needed
● Assign cases to an appropriate volunteer according to the needs of the case and special skills or knowledge of the volunteer.
● Supervise and support volunteers according to volunteer plan
● Maintain up-to-date case files in Optima (paper and electronic)
● Assist volunteers to develop case plans and present case plans in monthly staff meetings.
● Remain available to assigned volunteers for individual supervision on an “as needed” basis with a minimum of one supervisory contact every week for new volunteers and one formal supervisory contact every month for experienced volunteers.
● Attend court hearings as needed to support volunteers.
● Timely respond to email and phone messages within 24 hours.
● Ensure adequate case coverage during absence of volunteer or during process of case reassignment.
● Maintain schedule of all court dates, and review, file and deliver court reports in a timely manner.
● Evaluate volunteers
● Conduct an informal evaluation following each volunteer’s first court hearing.
● Conduct annual evaluation for each assigned volunteer.
● Other duties as assigned by the Program Director or Executive Director.

NOTE:  East Texas CASA is an Equal Opportunity Employer.
Please submit the following to apply:
1. Completed application located at
2. Cover letter & Resume
3. Two references
4. College Transcript
Information shall be emailed to by May 17, 2022 or mailed to:  

East Texas Child Advocates
PO Box 3839
Longview, Texas 75606

To Apply
Contact: Paige Brewer
Phone: 9037538093

Requesting Applications: 5/9/2022 through 5/17/2022

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